Working Smart for Environmental Protection: Improving State Agency Process with Lean and Six Sigma

Several state agencies have dramatically improved agency permitting and administrative processes using business process improvement methods such as Lean and Six Sigma.  This primer answers the following questions:

  1. What are Lean and Six Sigma, and how do these methods apply to government?
  2. How and why have state environmental agencies used these methods to improve their processes?
  3. What results have these States achieved?
  4. What lessons have these States learned from their efforts?
  5. What opportunities are there for future collaboration and next steps to promote and facilitate process improvement efforts at environmental agencies?
  6. Where can you go for more information?

U.S. Environmental Protection Agency, EPA-100-R-06-006, September 2006

This primer was developed through a collaborative, state-led process involving representatives from five States—Delaware, Iowa, Michigan, Minnesota, and Nebraska—and the U.S. Environmental Protection Agency. EPA’s National Center for Environmental Innovation (NCEI) and the Office of Policy Analysis and Review in EPA’s Office of Air and Radiation (OAR) provided advisory and contractor support to this state-led effort. Ross & Associates Environmental Consulting, Ltd. prepared this primer under subcontract to Industrial Economics, Inc. (EPA Contract # EP-D-04-006).
The state workgroup coordinating the development of this primer included the following agencies:

  1. Delaware Department of Natural Resources and Environmental Control
  2. Iowa Department of Natural Resources
  3. Michigan Department of Environmental Quality
  4. Minnesota Pollution Control Agency
  5. Nebraska Department of Environmental Quality
PDF icon primer.pdf758.2 KB
Date Published
Lean, Kaizen, Six Sigma, Primer, Lean Guides

Printed from the Iowa Department of Management website on April 26, 2018 at 12:25pm.