Customer Service

Date & Time: 
09/13/2011 (All day) to 09/16/2011 (All day)

This Design event, in preparation for a specialized Processing team, designed a standardized, efficient, and clear method of processing and completing changes.  This included processing those changes unable to be fully completed by the Customer Service Unit at teh time of initial report, until completed, to cinlude any related tracking entries.

Supporting Materials
Program Area
Lean Enterprise
State Agency
Human Services, Department of
Fiscal Year
Lean, Design for Lean Sigma

Printed from the Iowa Department of Management website on March 22, 2018 at 8:56am.