ICN Voice Process Design Event

Date & Time: 
05/04/2015 - 8:00am to 05/08/2015 - 12:00pm

Design the process of managed voice service requests beginning with ICN’s pre-order process then addressing receipt of an order request for:

  1.  Voice w/ existing infrastructure present
  2.  Voice needing equipment/infrastructure
  3.  Expedited orders

Process ends when the completed order is closed out by ICN Finance.

Supporting Materials
Program Area
Lean Enterprise
State Agency
Iowa Communications Network
Fiscal Year
Lean, Design for Lean Sigma

Printed from the Iowa Department of Management website on March 23, 2018 at 7:28pm.