Income Maintenance Customer Service Center – Processing Design Event

Date & Time: 
09/13/2011 (All day) to 09/16/2011 (All day)

This design event designed a standardized, efficient, and clear method of processing and completing changes.  This will include processing those changes unable to be fully completed by the Customer Service Unit at the time of initial report, until completed, to include any related tracking entries.

Supporting Materials
Program Area
Lean Enterprise
State Agency
Human Services, Department of
Fiscal Year
Lean, Design for Lean Sigma

Printed from the Iowa Department of Management website on April 22, 2018 at 5:23am.