Linn County Support Staff Kaizen
This event focused on the following support duties:
- Mail from the point of receipt and collection to delivery or resolution.
- RREDS and Pending Applications from point a RRED or application is received by DHS to point assigned to a worker.
- Customer Service (front desk assistance and phones) from point of contact to correct hand-off or resolution.
|Program Area|| |
|State Agency|| |
Human Services, Department of
|Fiscal Year|| |