Medicaid Eligibility Kaizen

Date & Time: 
12/14/2015 - 8:00am to 12/18/2015 - 5:00pm

This kaizen event addressed the Medicaid eligibility process from when a DHS Income Maintenance Worker (IMW) starts processing a MAGI Medicaid application or review until an eligibility determination is made by the IMW.  Includes when a DHS worker determines a need to make a referral to DIA for investigation, DIA investigation and reporting of findings back to DHS and DHS communication of case actions.

Program Area
Lean Enterprise
State Agency
Human Services, Department of, Inspections & Appeals, Department of
Fiscal Year
Lean, Kaizen

Printed from the Iowa Department of Management website on April 21, 2018 at 11:25pm.