Medicaid Eligibility Kaizen
This kaizen event addressed the Medicaid eligibility process from when a DHS Income Maintenance Worker (IMW) starts processing a MAGI Medicaid application or review until an eligibility determination is made by the IMW. Includes when a DHS worker determines a need to make a referral to DIA for investigation, DIA investigation and reporting of findings back to DHS and DHS communication of case actions.
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Human Services, Department of, Inspections & Appeals, Department of
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