Medicaid Eligibility Kaizen

Date & Time: 
12/14/2015 - 8:00am to 12/18/2015 - 5:00pm
Description: 

This kaizen event addressed the Medicaid eligibility process from when a DHS Income Maintenance Worker (IMW) starts processing a MAGI Medicaid application or review until an eligibility determination is made by the IMW.  Includes when a DHS worker determines a need to make a referral to DIA for investigation, DIA investigation and reporting of findings back to DHS and DHS communication of case actions.

Location: 
Program Area
Lean Enterprise
State Agency
Human Services, Department of, Inspections & Appeals, Department of
Fiscal Year
2016
Topic(s)
Lean, Kaizen

Printed from the Iowa Department of Management website on January 18, 2018 at 9:34pm.