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New Claims Unit
Date & Time:
06/26/2012 (All day) to 06/29/2012 (All day)
Description:
Design a standardized and efficient Centralized Service Area Claims Recovery Unit process from the time a potential overpayment incident is brought to the attention of the Unit to the time corresponding appeal rights are exhausted, to include entries in the OPR system and any related tracking entries. This event will not include defining the Department of Inspections and Appeals process for investigations and collection of claims.
Location:
| Program Area | Lean Enterprise
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|---|---|
| State Agency | Human Services, Department of
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| Fiscal Year | 2012
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| Topic(s) | Lean, Kaizen
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