New Claims Unit

Date & Time: 
06/26/2012 (All day) to 06/29/2012 (All day)

Design a standardized and efficient Centralized Service Area Claims Recovery Unit process from the time a potential overpayment incident is brought to the attention of the Unit to the time corresponding appeal rights are exhausted, to include entries in the OPR system and any related tracking entries.  This event will not include defining the Department of Inspections and Appeals process for investigations and collection of claims.

Supporting Materials
Program Area
Lean Enterprise
State Agency
Human Services, Department of
Fiscal Year
Lean, Kaizen

Printed from the Iowa Department of Management website on April 24, 2018 at 5:52pm.