How do you build an agency performance plan?

In general, an agency performance plan is completed at the department level. In some instances, developing a division plan first and then combining division plans into an overall agency plan may better meet the agency’s need.   

Agency performance planning consists of the following steps:

  1. Identify agency core functions
  2. Define and document agency performance - For each core function, you will list the desired outcomes, measures and targets. You will also determine, and assess current performance relative to identified targets
  3. Determine key services, products and/or activities for each core function
  4. Define and document agency performance - For each service, product or activity, you will list the measures and targets. You will also determine, and assess current performance relative to identified targets
  5. Develop agency performance plan strategies and/or recommended actions.
Program Area
Performance Management
Topic(s)
Planning, Performance Plan

Printed from the Iowa Department of Management website on January 16, 2018 at 5:05am.