How is a Kaizen project selected?

The process should be large-volume, follow the same steps each time, and be a core business activity. Specific projects should be evaluated on their potential impact on customers and citizens, and on internal effectiveness or efficiency. Sample criteria include:

  • Funding concerns
  • Customer service complaints
  • Productivity problems
  • High volume and/or criticality
Program Area
Lean Enterprise
Topic(s)
Lean, Kaizen

Printed from the Iowa Department of Management website on January 18, 2018 at 9:28pm.