What is an employee's role in Lean?
Even if you are not directly involved on the team, you may be asked questions by team members to clarify your part in the process. Team members may observe and time you while you complete a step in the process, or discuss the time necessary to complete a step. Events are performed under the assumption that everyone involved is already doing their best – but with some assistance, efforts can be altered to reduce steps, delays, and time, with no loss of performance or quality.
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Lean, State Employees