When is Lean used?

Lean methods and tools apply to any process where an employee:

  • Chases information in order to complete a task
  • Must jump through multiple decision loops
  • Is constantly interrupted when trying to complete a task
  • Is engaged in expediting (of reports, purchases, materials, etc.)
  • Does work in batches
  • Finds work lost in the "white space" between organizational silos
  • Doesn't know what they don't know"

From Lean Six Sigma for Service by Michael L. George

Program Area
Lean Enterprise

Printed from the website on January 27, 2023 at 11:14am.