When is Lean used?

Lean methods and tools apply to any process where an employee:

  • Chases information in order to complete a task
  • Must jump through multiple decision loops
  • Is constantly interrupted when trying to complete a task
  • Is engaged in expediting (of reports, purchases, materials, etc.)
  • Does work in batches
  • Finds work lost in the "white space" between organizational silos
  • Doesn't know what they don't know"

From Lean Six Sigma for Service by Michael L. George

Program Area
Lean Enterprise

Printed from the Iowa Department of Management website on April 26, 2018 at 12:20pm.