2013 Iowa Partners in Efficiency Award Recipient

The Iowa Partner's in Efficiency (IPE) award is an annual award given by the Iowa Lean Consortium that acknowledges the achievements of particular benefit to the citizens of Iowa and the private sector, recognizing public sector employees and teams that significantly and measurably increase productivity and promote innovation to improve the delivery of public services and save money for Iowa taxpayers and businesses.

This 2013 IPE was awarded to the Iowa Department of Human Services, Western Service Area for a project that standardized eligibility application processing via kaizen events, developed a step-by-step guide to allow for standardization of the application process, fostered a culture of improvement, a rejuvenated focus on customers and continues to identify opportunities to become more efficient and consistent.