The Starter Kit provides practical tools, resources, and tips for:

• How to get started with Lean;
• How to implement and manage the phases of a Lean event; and
• How to sustain and diffuse Lean activity within an organization.

This Starter Kit contains three types of resources:

• Practical guidance and background information on how to use Lean methods to improve agency processes.
• Bibliography of Lean References.
• Resources, tools, and templates to support agency Lean implementation efforts.