Plan-Do-Check-Act (aka PDCA or Plan-Do-Study-Act) cycle is a four-step method used for continuous improvement processes, solving problems and managing change. The model is useful for testing improvement measures on a small scale before updating procedures and working practices.
PDCA (PDSA) stands for:
Plan: Recognize an opportunity, understand the problem and plan a change
Do: Apply and test the change. Carry out a small scale pilot.
Check (Study): Review the test, analyze/study the results and identify what you learned
Act: Take action based on what you learned (Adopt/Adapt/Abandon)
Use When:
Needing a model for continuous improvement
Starting a new improvement project
Developing a new or improved design of a process, product or service
Something bugs you
Customers are complaining
You find yourself saying, "There has got to be a better way!" Implementing any change