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Promoting Excellence in Government

We Don’t Make Widgets

We Don’t Make Widgets

This book brings to light three myths about government : we don't make widgets, we don't have customers, and we're not here to make a profit. It exposes these myths as obstacles to efficient government but then shows how governments are actually production factories with a bottom line and customers, just like real businesses have. Source: Publisher

AUTHOR

Ken Miller

ISBN
978-0-87289-480-8