Official State of Iowa Website Here is how you know
Promoting Excellence in Government

5 Whys Template

5 Whys Template

Numerous Question Marks

Definition

The 5 Whys method uses a series of questions to understand the layers of a problem. The 5 Why technique assists in finding the root cause of a problem.

Use When:

  • Seeking to find the root cause
  • Identifying the source of a problem
  • Troubleshooting

Instructions

5 Whys Instructions

Make Copy

Make Copy of 5 Whys Template in Google Docs